Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

May 20, 2016

Dear Everyone:

Torpedoed!!!

Yesterday morning, I turned my computer on, just briefly as I was heading out the door at an early hour.  As has happened innumerable times in the past, up popped that annoying “offer” to upgrade to Windows 10, again.  And as I have done innumerable times in the past, I clicked “close”, again, and went to take care of something else.  When I came back, the computer screen displayed a message:  “Configuring update for Windows 10.  Please do not shut off your computer.”

That’s right.  Microsoft decided not to take “No” for an answer and launched the update without my permission.  Instead, the computer displayed, “Your PC will turn on and off a number of times.”

There were lots of cutesy messages, like:  “Your files are right where you left them.”  What it didn’t say was, “But you can’t get to them from here.”

At the time, I didn’t have time to anything more than quote our dear, departed Mother:  “Shoot!  And that’s not what I mean.”

So I left the computer running and went off on a day trip to Half Moon Bay with a friend from Portland.

Many, many hours later, when I got home, I found that Windows 10 had completed its installation.  Needless to say, things had changed.

For one thing, the “Start Screen” was gone.  Guess enough people didn’t like it.  Instead, the Good Old Desktop was once again in place, along with the Task Bar across the bottom of the screen.  Only the little icons for applications that I use frequently were all shoved over to the right to make room for something called “Cortana”.

Cortana is Microsoft’s answer to the iPhone’s “Siri”.  It’s an “intelligent personal assistant” that, theoretically, can answer questions, set reminders and do lots of other things which, like the microwave oven and heated car seats, start out looking like a luxury, then turn into an absolute necessity.  Or not.

One of the first things I asked Cortana was how to get rid of it.  No such luck.  But I did stumble across a helpful little entry on a website called “how-to-geek” that showed how to make the icon smaller, thus making room for all the more important apps.  One problem solved.

One down, 27,000,000 to go.

The second thing I discovered is that Internet Explorer has been replaced with the new Microsoft “Edge” (spelled c-r-a-p).  One of the second things I discovered is that when I opened my email in Edge, I couldn’t print any messages.  This can present a problem.

I used “Cortana” to search on “unable to print email from Edge” and found that many, many people have already reported the problem.  (These people are called “Early Adapters”, also known as “lab rats”.  They find the problems earlier than the rest of us.)  Apparently, this problem has been around since last December.

Microsoft immediately put out a detailed, seven-page answer, with illustrations, that had nothing to do with the problem, basically blamed the whole thing on your printer, and ended with, “I hope that answers your question.”  This is similar to a politician who, when asked about his Foreign Policy, answers with, “There has to be unity!”

One of the other things I discovered was that my Favorites Bar, while appearing in place, doesn’t work very well.  I used to be able to single-click one entry, then slide the cursor (little arrow) to highlight the sub-entry, then the next sub-entry and so on.  Example:  RIM > ARMA > Local Chapters > Mt Diablo Chapter.  Now everything is shoved over to the right in a really big bar and it takes about a dozen clicks to get to what I need.

I looked that one up, too.  The answer:  There is no answer.  Live with it.

This, of course, is just the beginning.  Microsoft has a business model that proclaims:  “Release it now.  Fix it later.”  Or never.

When I spoke on the phone with “Jeannie” last night, she reported that the same thing had happened to her on one of her computers.  So it now appears that, if you have been “avoiding” the “free upgrade to Windows 10”, your days are numbered.  It might be better to “accept” the “free upgrade” at a time of your own choosing, and “adapt” on your own time line, rather than letting it just happen to you when you least expect it, and can least afford to have your computer hijacked for the better part of a day.

To quote “Jeannie”:  “No sh-kidding!” 

Love, as always,

 

Pete

Previous   Next