Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

August 6, 2008

Dear Everyone:

Back when we were in Building E the Document Management System Support people were in the same big room with us.  (We’re Information Management Consulting, they’re IM Products.)  Now that we’re in Building G, they’re on the other side of the building.  So we don’t see as much of each other as we used to.

Last night, I encountered one of them on the way to the parking lot after work.  I mentioned that I was no longer on the GIL 3 project.  Her response:  “Yeah, they’re all dropping off now.”  By “they” she meant the people who have anything to do with Information Management.

The Powers That Be have finally admitted that GIL 3 is not going to be able to “force” people to use good Information Management practices without their even knowing it’s happening and so, Information Management has been kicked to the curb.  Again.

However, for my IM Consulting group this is starting to look like a good thing.  As people realize that GIL 3 is not going to magically solve all their problems, they’re coming to us for help.

There’s the new Joint Venture (JV) company that was formed with the giant paper products company to make ethanol out of waste vegetation or, at least, not out of food products like corn.  They’re just starting out and asked for help setting up their Information Management program.  They asked me for copies of the Company’s policies.

I checked with Governance first to make sure it was really OK to do this.  As the requisite non-disclosure and confidentiality agreements were in place before we could even talk with these people, I was assured that it would be all right.  Then I got to work.

Because just about everything is out on the “intranet” (that’s the Company’s internal “internet”), I could access all of the corporation’s policies.  It was a time-consuming, but relatively simple task to copy and paste each policy into a Word document.  By the time I was finished, the document was 143 pages long.

But I wasn’t finished.  Almost every policy referenced other policies, plus other web pages with secondary and even tertiary information.  Obviously the JV people wouldn’t be able to follow a link into the Company’s internal network, so those web pages had to be copied to additional documents.  That added up to a lot of “see separate document ‘abc.doc’.” documents.

When the Company contact on our side of the “wall” called on Monday to ask when the policies would be ready, I told him another day or so.  It was only later that I realized they probably thought I was just sending them the policies that relate to Information Management.  If that’s the case, they’re in for a surprise.

Our email system doesn’t allow attachments larger than about 3 megabytes.  Even with zipping the documents (compressing to a smaller size, then decompressing them to normal size at the other end) I ended up sending eleven messages, each with one zip file to transfer all the documentation that went with all of the policies.

Next step:  The entire company-wide Retention Schedule.  I figure I have a few days while they climb the mountain of policy-related documents.

Love, as always,

 

Pete

Previous   Next