Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

February 6, 1997

Dear Everyone:

What is a Server?  A Server is a specialized computer that allows other computers to communicate with it and with other computers in a group called a Local Area Network (LAN).  Having a Server means you can buy just one printer and all the PC’s can use the same printer instead of buying 30 printers for 30 PC’s.  There are lots of useful things that Servers do.  They’re sort of the major domo of the computer world, keeping all the other computers in line and rendering order out of chaos.  They can be very useful. 

They can also be very temperamental.  They like things just so (I can relate to that).  They don’t like being shut down (hurts their delicate feelings).  And they don’t like being moved.  And they especially don’t like being changed from one LAN technology to another.  It upsets their equilibrium.  I’ll try to put it into human terms. 

Imagine that, while you were dreaming snug in your bed, a very peculiar burglar broke into your home and completely rearranged your kitchen; moving the table and chairs; putting the canned goods where the pots go; placing the pots in the living room; moving the dishwasher into the garage; and (most importantly) hiding the coffee in the back of the linen closet.  When you came into the kitchen the next morning, you’d probably be pretty upset, wouldn’t you? 

So while I’m trying to log onto a Server and print a file, the Server is saying to itself, “Where the hell is the coffee?”  It can lead to communication problems. 

So, did we change LAN technologies?  Did we move a Server?  Did we shut a Server down?  No, we did all three at the same time and then some.  The San Francisco and Library people moved in this week and all I can say is:  We’ve established a beachhead, but from that point on it’s hit-and-run guerrilla warfare to try and stay ahead of all the gremlins that are boiling up in PC’s everywhere.  As soon as you fix one problem, five more pop up in the next cubicle. 

Then, right in the middle of this battlefield, a guy from CITC shows up to announce that (for reasons you don’t even want to hear) we have to change all our PC’s to Windows 95 by next Tuesday.  Let me put this into human terms. 

Imagine you’re an officer aboard the RMS Titanic (bad news already).  You’ve just struck an iceberg and are trying desperately to save lives.  Three people run up to you at once. 

First Person:   “Where are the lifeboats?  I can’t find the lifeboats!!!” 

Second Person:   “Did I mention that the boiler is going to explode in about 3 seconds?” 

Third Person:   “Can I get a deck of playing cards?  Right now!!!” 

In desperation, you fling yourself into the icy waters where you are promptly run over by the RMS Carpathia rushing to the rescue. 

Not a good day. 

In all fairness, it’s getting better.  I did manage to get all of the San Francisco people to where they could get into their e-mail yesterday.  (If you think a two-year-old is bad, try a half-dozen analysts who have waited two whole days for e-mail.)  And we had a meeting to set priorities and get the most important things taken care of first.  No more dragging a tech away from the Server because you can’t find the icon for your computer games. 

I have hopes that things will settle down enough by this weekend that I can take some time off to rest.  Worked the last two weekends in a row and haven’t even seen the re-released Star Wars yet.  Last Sunday I promised “Jeannie” we’d see something this weekend, especially since it’s my turn to pay. 

Love, as always, 

 

Pete

Previous   Next