Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

April 17, 2015

Dear Everyone:

I spent all day yesterday in Sacramento, attending the local ARMA Chapter’s annual Records Knowledge Conference.  Apparently, this is something the Sacramento Chapter has done every year for some time now.  It might explain why so few people from that Chapter would be willing to drive all the way to Milpitas for the Spring Seminar just last month.

For one thing:  Very long drive, in commute traffic, no less.  For another:  The Spring Seminar cost $95, if you registered early enough.  The Records Knowledge Conference was totally free to the attendees.

The Spring Seminar provided breakfast, lunch and an afternoon snack.  The Records Knowledge Conference provided urns filled with tap water and glasses.  They cut us loose for an hour for lunch, but downtown Sacramento abounds with “quick places to eat”.  Not cheap, but relatively quick.

As for the actual content of each event:  Lots of knowledgeable people speaking knowledgeably about Records and Information Management (RIM).  And Information Governance (IG).  And Trusted Systems.  And-fill-in-your-own-favorite-buzzword-here.

In other words:  A whole bunch of “Preaching to the Choir”.  Not much in the way of Practical Help, unless you count meeting Vendors who would just love to come in and sell you their latest Software Solution to Solve All Your Problems.  Of course.

Ask a salesperson if their product can do anything in particular, and the answer is always, “You bet!”  Later, when you’re on the phone with “Technical Support”, the answer is, “Yeah, there’s a way to do that.”  But first you need to duct-tape a tricycle to your forehead and…

Nevertheless, it was a full day of networking with other RIM-types, plus about five to five-and-a-half hours of Continuing Education credits to keep my Certification current.  What more could one ask?

It was while I was in the Conference, when I happened to look something up on our Mt Diablo Chapter Website, that I discovered that we had been hacked.  Hacked!!!

Apparently, this happened once before, early last month, just before the Spring Seminar.  In fact, our Webmaster at the time, “Clancy”, said he was going to use it as an opening for the Seminar, which was nominally about Security for Electronically Stored Information (ESI).  Then he didn’t.

He also treated it like a big joke.

As for the “hack” itself.  The hacker simply replaced the existing Landing Page, the one a visitor sees automatically when they go to the Site, with a page of their own.  The false page consisted of a photo, linked to a YouTube file, and a “message” referring to the current unrest in the Middle East.  No actual damage to the Site itself.  Not like Chinese/Russian programmers earnestly trying to get a person’s financial information in order to drain their accounts.

Why do it?  The hacker would say that it was to “bring attention” to the issue-du-jour.  In reality, the reference to whatever is simply a “justification” for their malicious behavior.  The hacker does it for the temporary illusion of power, which the hacker enjoys.  Period.

It wasn’t much trouble to “fix” the “problem”.  When I got home, I uploaded a new copy of the Website’s real Landing Page, bumping out the malicious one, and that was that.  I also notified “Clancy”, since he “owns” the Site, along with other ARMA Chapters in the Pacific Region.  He didn’t seem to think it was much of anything to worry about.

In fact, he said the Utah Chapter got hacked by the same “message’ as we did.  Good to know we have company.  In the meantime, I created a new folder on the Website with a backup copy of the Landing Page, so the next time this happens, I can “fix” it from anywhere, as long as my phone can get to the Internet.

Which reminds me:  Time to get a new phone before the two-and-a-half-year-old one suddenly dies on me.

Love, as always,

 

Pete

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