Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

September 23, 2010

Dear Everyone:

I knew, when I returned to work last week, after a week of vacation, that I would be "up to my eyebrows in alligators", but I didn't realize how big and hungry some of them would be.

Email:  First thing I did was open my email, and it was filled with frantic messages from people who sent me things the week before, when I was on vacation.  My "Out of Office" auto-reply simply stated that I was away from my office and to forward anything "important" to the Supervisor.  Never mind that said Supervisor was also out that week.  For heaven's sake, there was a Holiday that week.  Who wouldn't take off if they could?

I considered the usual, "If X, then contact Z, if Y, then contact A.  Who's on First, What's on Second, I-Don't-Know's on Third."  Too complicated.  Plus, it wouldn't hurt for the (new) Supervisor to get an idea of just how busy I am.

Problem:  The email system was out of whack.  Took the better part of the first day to get it fixed before I could even address all the issues sitting in my overcrowded Inbox.

Next Up:  ARMA.  (That's the Association of Records Managers and Administrators, International.)  Back in August, when we had our Chapter Board of Directors Planning Meeting, the President decreed that we would meet on the fourth Thursday of each month, except November, when it would conflict with Thanksgiving.  For this month he either forgot, or just didn't care.  For whatever reason, he scheduled this month's meeting last Thursday, which, if you look at a calendar, was the third Thursday of the month.

Then:  My Homeowners Association meets the third Thursday of each month.    At first I thought the conflict between ARMA and HOA was resolved by the "new" schedule, but not this month.  I had to choose between the two, so I chose ARMA.  After all, I don't get any Continuing Education Credits from ICRM (Institute of Certified Records Managers) for attending a Homeowners meeting.  Although, while inching my way up the Interstate, I kept thinking, "Why didn't I just stay home and go to the HOA meeting?"

And finally:  Company's "Humankind Volunteer Week" was last week, in our case on Friday.  This used to be called "United Way Volunteer Week" and it is still associated with the United Way, which the Company supports in a big way.  About eight years ago, there was a huge scandal involving some Big Wigs in the United Way organization and since then, people have shied away from giving them money.  They have since cleaned things up, and had a large Public Relations campaign to get people "involved" again.  In the meantime, the Company came up with "Humankind" as an umbrella for donating, volunteering, etc.  And they still use the United Way to help identify and coordinate with "volunteering" to "help" various organizations.

So, messed up email, ARMA and "Volunteering" all in a row.  No time in all that to toss together a Letter.  Good thing I mentioned last time that things might be hectic.

As for the Volunteer thing.  Our youngest co-worker was "picked" to organize our group into some sort of activity. She had her work cut out for her.  Some didn't want to do anything outside.  Others didn't want to do anything inside.  Manager insisted it be "worthwhile".  Try to find a day of the week when everyone was "available".  That coincided with when the organization that needed "help" was available.  She finally settled on the "Greater Richmond Interfaith Program (GRIP)" which runs a shelter and a "soup kitchen" in one of the poorer sections of Richmond.  (Note:  There are no "rich" neighborhoods in Richmond.  Nobody lives in Richmond if they can manage to live somewhere else.)

So after a late night with ARMA, I needed to be at the office early Friday morning to pick up some co-workers and drive to Richmond.  When we found the place, it actually had a parking lot, so we didn't have to park on the street.  We had the "usual" welcome by the executive director, then a "tour" of the facility, which was actually built for its purpose (shelter for homeless families), then were put to work in the kitchen.

Our manager and I were put in charge of desserts:  Taking cookies, cake, etc., from plastic packages (donated when the "Sell By" date expired) and piling them neatly on trays for doling out at the counter.  Manager's joke:  "It's a crumby job, but somebody has to do it."

When all the desserts were regimented, we moved on, he to cutting carrots, me to helping make tuna sandwiches.  Then we manned the lunch line.  First person placed salad on a plate, passed it down.  Next person spooned green beans onto the plate.  Then I added a piece of bread (from the basket previously filled by two other co-workers) and passed it down to the "main course".  There a person tried mightily to serve spaghetti (in meat sauce) using metal tongs.

I could tell that this person was very detail-oriented.  He kept trying to make all the portions absolutely equal.  A good character-trait in an analyst.  Not so good in a food line.

One woman asked if she could have a plate of "just spaghetti" because her "little ones" wouldn't eat salad or green beans.  They just wanted to "play" with the spaghetti.  So we grabbed an empty plate and filled it with spaghetti.  And thus avoided "wasting" perfectly good food.  At times others would make special requests, such as a slice of wheat bread instead of white, or the other way around.

Eventually, they closed the doors and the executive director informed us that, while we had fed over 200 people, the Company "team" from the day before had fed more.  Then we ate lunch; the same as we had served, except we got to choose how much of what we wanted.  And I got to sit down.  By then, my feet were beginning to hurt.  Not as much, obviously, as if I were pounding the pavement, looking for work.  Part of all this is, of course, "There, but for the grace of God, go I."

Speaking of which:  The much anticipated/dreaded ROM (Resource Optimization Management) is going on this week.  Lower-level managers from all over the world assembled last weekend here in the Bay Area.  They are all meeting somewhere in “Tracy”, a town a dozen or so miles that-a-way, the assumption being that keeping them away from work will allow them to concentrate on playing tiddlywinks with people's lives.

Rumors abound, of course.  One rumor:  Everything is going so well and smoothly that some managers are already back in the office.  Another rumor:  Managers have been told this will be a "Monday-through-Monday" meeting, working through this weekend, despite any travel plans.

In any case:  There's nothing I can do about it now.  Might as well concentrate on the document management system Computer Based Training (CBT) that I've been working on all these months.  The Good News:  I've figured out how to use the Random Question feature in the software.  Next up:  Aggregation!  (Don't ask.)

 Love, as always,

 

Pete

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