Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

April 27, 2006

Dear Everyone:

My furry, little, four-legged houseguests are no longer here.  “Jeannie” came home last Saturday.  Oakland International Airport has a clever idea around how to connect travelers with their picker-uppers.  It’s called “Park and Call.”

Back in the good old days, prior to September 11, 2001, you parked in “short-term” parking and met your party at the gate.  There would be the usual greeting and hugging, typically blocking other travelers trying to get around you.  Then you proceeded the Baggage Claim where you spent at least half an hour waiting for the luggage to show up.  After which you trudged out to the parking lot and made your way slowly to the exit where you paid a great deal of money to get out.

September 11th changed all that.  No meeting people at the gate anymore.  So they set aside a small area near Baggage Claim where people could wait for their visitors and/or returning heroes.  But it got too crowded.  Likewise Baggage Claim, the one place you could meet people.

So Oakland set up “Park and Call.”  The idea is that so many people have cell phones now that you don’t have to meet in the airport.  They set aside a part of the parking lot where you could park for free for 30 minutes.  The driver arrives shortly after the plane touches down and waits.  When the traveler gets his/her luggage and is ready to be picked up, he/she calls the driver on their cell phones.  The driver comes and picks up the traveler and everyone lives happily ever after.

What “Jeannie” and I didn’t know until last February, when she was returning from visiting Mother, was that Oakland had moved “Park and Call” to a new location.  I even downloaded the directions from the Internet.  They are as follows:

“Take 98th Avenue or Hegenberger Road to the Ron Cowan Parkway/Economy lot exit and merge left.  At the stop sign, turn left on John Glen Drive.  The Park & Call Zone entrance is on the right near the Oakland Maintenance Center.”

I actually followed the directions right up to the last sentence.  There was no sign reading “Park & Call” here.  I did see a “Park & Call” sign pointing back the way I’d come, but by that time I was on my way back to the freeway.  I managed to get turned around and followed the directions again.  But this time I made the only right turn possible and there, at the end of what I can only hope is temporary paving, was a small, hand-painted sign:  “Park and Call”.  Beyond that was an enormous building and parking lot that I assume is the “Oakland Maintenance Center”.

This is classic, like the Help you find in many software products.  Directions written by and for people who already know what they’re doing.  How was I supposed to know what the Oakland Maintenance Center was?  It reminds me of a time I was in Houston and someone tried to give me directions by drawing a square on a piece of paper.  “This is the Galleria.”  “Really?  Where is that in relation to Mount Hood?”

Anyway, I was pulling into a parking space when my cell phone started playing the ring tone that says you got a voicemail.  Sure enough, I had a voicemail from “Jeannie”.  It turns out, you can park, but you can’t call.  Her call went straight to voicemail because the signal couldn’t reach my phone.  When I tried to call her back, it went straight to voicemail.  I didn’t bother leaving a message because “Jeannie” doesn’t know how to do voicemail.  (Note to self:  This weekend, teach “Jeannie” how to use voicemail.  May need carefully written directions at first.)

But I knew she was outside the terminal, so I just drove up there.  Unfortunately, there were hundreds of other people standing in front of the terminal, wondering where their rides were, too.  Eventually, she found me and we left Oakland International Airport.

After a brief stop at the grocery store, so “Jeannie” could pick something up for dinner, we went to my place.  “Jeannie’s” kitties were very happy to see her.  They weren’t so happy to get into their respective carriers; but half an hour later, they were all home at last.  While “Jeannie” was away, her friend painted the dining room walls.  So everything was in the center of the room.

But everyone was so happy to be home they didn’t care.

Love, as always,

 

Pete

Previous   Next