Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

March 2, 2000

Dear Everyone:

Finally finished extracting data and got it all sent off to the vendor last Friday afternoon.  Whew!!! 

I also spent a few hours on Saturday putting the finishing touches on a “Transition Database” that will allow the people in “Livermore” and “Hobby” to continue receiving new boxes (as they come flooding in) and capturing the most important data during the transition phase when we can’t really use the old software and can’t begin using the new software. 

With that off my plate, I can start to concentrate on writing instructions for using the new software.  Which basically means:  I have two weeks in which to write a complete User Guide.  Training for Records Center personnel is scheduled to take place on March 15th and 16th, with additional training for End Users in “Pleasant Hill” the first week in April. 

Our plan is to make the User Guide and some training as Web-based as possible.  People should be able to go onto the Intranet and find what they need to know with a few mouse clicks on hot links.  How to Add a Box…  How to Request a Box…  How to Check a Box In / Out…  People can print what they need and ignore the rest.  We’ll start out very simple and add more as we go along. 

But it probably still means some late nights and long weekends at the office.  Nevertheless, I need to go up to “Jeannie’s” this weekend because her email isn’t working again.  Her copy of AOL, which is about the fourth one I’ve installed, seems to have gotten corrupted again.  I suspect she’s trying to download things that are too much for a poor, old 486 to handle.  She really needs to upgrade. 

And, with that in mind, “Jeannie” spent last weekend at a conference in Sacramento, where she got to talk with vendors and look at the latest in computer-assisted transcribing products.  She’s interested in what’s called real-time transcribing, in which the translation takes place at the same time that she would be taking down the dictation.  Then the client receives the document on diskette instead of waiting for a paper copy. 

There are some obvious advantages and disadvantages to this.  Little or no time spent editing, but you have to be sure and get things right the first time.  Less editing time means more time for taking jobs, which is good; except when you’re taking too many jobs and getting worn out, which is bad.  Half of one, six dozen of the other. 

Hopefully, we’ll get a chance to talk about it this weekend.  We didn’t see each other last weekend because of her trip to Sacramento and my being (you guessed it!) in the office most of the time.  But we must get our priorities in order. 

Having a User Guide in place for training is important.  But “Jeannie” needs her email and there’s a Freebie at the Lancôme cosmetics counter beginning this week.  When in doubt, I usually set priorities in alphabetical order, so that would be: 

1.     Email
2.    
Freebie
3.    
User Guide

Love, as always, 

 

Pete 

PS.  Rave review in the Chronicle this week for The Man Who Came to Dinner in Ashland, which we will be attending next August.  P.

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