April 1, 1994
Dear Everyone:
I haven't said anything about this yet, but now that it's
official:
I got a raise.
I got a
promotion.
I got a
new job.
Busy week.
The first two are pretty self-explanatory.
They are well-earned, hard-won
and (in my humble opinion) rather overdue.
The third needs a little
explanation.
“Boredom Percolators and Systems” (BP&S) is a large group of which Forms
and Records Management is a much smaller group.
BP&S has a team looking into the
possibility of setting up a "pool" of technical support people.
If you need help with your PC,
you call a generic PC Coordinator. If
you've forgotten your password for your mainframe userid, you pick a
RACF Group Security
Coordinator out of the hat to give you a new one.
Now, in Forms and Records Management, there are three supervisors:
“Sally”, who heads up my group, Records Analytical and Consulting
Services (RACS); “Holly”, the head of Forms Analytical Services
Technology (FAST); and “Murray”, who runs the Forms and Records Center
warehouse in “Livermore” (“Livermore”). “Holly”
is on the team looking into a technical support pool.
Forewarned is forearmed.
The Big Three (“Sally”, “Holly” and “Murray”) got together and decided
that they don't want to dial-an-analyst.
They want a support person who knows all about all of their
systems and the work that they do. You
can see where this is going, can't you?
I know all about RACS. Because of
my work with CRMIS, among other things, I know a great deal about the
records center part of “Livermore”. That
leaves the FAST piece. “Mahitabel”,
in “Livermore”, takes care of the PCs there and Spectrum®, the software
that the Forms people use. Between
“Mahitabel” and me, The Big Three figure they have one complete system
support person.
So I'm going to learn “Mahitabel's” job and become the systems person
for all three parts of Forms and Records Management.
“Mahitabel” will come over to
RACS and become a records management analyst.
This is good for me because I
actually like playing with
systems (even though I do swear at them from time to time).
And it's good for “Mahitabel”
because she's very much a people person and her new job will consist
largely of customer support, working with people who need help with
their records.
Since the three groups, Forms, RACS and “Livermore”, are scattered
around the Bay Area, I'll be something of a gypsy, with a base of
operations in “Livermore” (casual dress every day!), but working in the
City one or two days per week. It's
going to be an interesting time, what with replacing CRMIS with
Versatile, beta-testing a new version of Spectrum (which I haven't even
met, yet) and figuring out everything else I'll be doing.
I figure my first step will be to spend some days with “Mahitabel”,
following her around like a puppy, to learn what she does.
Then ditto for the Forms people.
My next step will be to get some more teapots, so I can have one in each
location. With that, and access
to all three LAN’s (Local
Area Network, PC strung together), I can work anywhere.
Love, as always,
Pete
PS. Mother reminds me that I
forgot to mention how much the
Ashland Tickets cost.
For each person, 5 tickets @
$26.50 = $132.50.
Thanks.
P.
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