Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

November 8, 1990

Dear Everyone:

The much anticipated (and, in some cases, dreaded) 35th Annual ARMA International Convention is officially over.  “Jeannie” was right:  There is life after ARMA.  Although, for a while there, I had my doubts. 

We (meaning the “volunteers”) showed up at Moscone Center bright and early at 8:00 last Saturday for the traditional “last minute stuffing party”, so-called because there’s always something to be done at the last minute and it’s usually stuffing the “goodie bag” that one always receives when one checks in at Registration at the beginning of the Convention.  Needless to say, the bags have to have all the “goodies” in them before they’re handed out to people. 

Well, we were told, the bags had already been stuffed.  Mission completed ahead of schedule.  Apparently, this was an ARMA first.  Kudos to “Renee Greene”, Chairperson in charge of Registration.  She was so concerned about something going wrong that she overcompensated and everything went right.  But don’t go away, we were told.  They had a special job for us. 

They wanted us to un-stuff 77 bags.  That’s right, take everything out.  These bags were going to be presented to the International Board of Directors and to the Speakers and we had to be sure that each bag had all of its “goodies” intact.  (Incidentally, the “International” Board of Directors have their seat in Kansas, which is about as international as you can get, right?) 

One by one, we emptied each bag and made sure that it contained the following: 

DataSafe Notepad and Pencil (unsharpened)

ARMA Pen

Roster of Attendees

ARMA Annual Repot

Each of 12 separate printed fliers

Macy’s coupon for a free tote bag **

Apple computer luggage tag

“Files Are My Life” pin, courtesy of WrightLine (who makes – guess what? – filing equipment)

A book entitled Filing Dynamics, developments in color coding for filing systems which boasts “59 pictures, including 40 in full color”, which makes sense – why have black & white pictures to illustrate color coding?  This book, all 96 pages of it, retails for about $25, which is a total rip-off.A 3M item, usually Post-It Flags

Event Locator, which tells you where the various sessions and meetings are being held. 

Heaven forfend that any member of the Board should miss out on their free package of Post-It Flags. 

**  (It seems that Macy’s volunteered to give the actual bags to go into the “goodie” bag.  However, Olsten, which provides the bag that the “goodies” go into, raised a ruckus last year about the possibility of placing a very nice canvas bag into their much inferior nylon bag, so Macy’s settled for the coupons instead.  Can’t imagine why Olsten is so touchy.) 

During Registration, each person received The Bag, their session tickets, badge and “credit card” (vendors use this just like a credit card to record your name, company and address for future reference), the Official Guide to Exhibits (don’t be fooled by imitations), last minute changes for sessions and the Copy of the Proceedings.  This last is a 3” binder containing 908 pages of a not-more-than-20-pages-long synopsis of each of the 74 sessions. 

You could tell by the look on their faces how thrilled people were to get that book.  Alone, it weighed 4.5 pounds.  With the bag:  just over 7 pounds.  I took mine home Saturday night and weighed them. 

Another thing “Renee Greene” did right was to have “early registration” Saturday and Sunday (for those who came to San Francisco to play first) before the convention officially opened on Monday.  As a consequence, over 700 people didn’t need to register Monday morning and, except for a brief rush between 8:00 and 8:30, nobody had to wait more than a few minutes to get their package and be on their way.  I understand that this was another ARMA first. 

Reasons to attend the 35th Annual ARMA International Convention: 

1.  See San Francisco, California, United States  (Lots of people from Canada, Japan, Australia and Europe) 

2.  Hospitality Suites.  This is called “Networking”. 

3.  Pins and Stickers.  The idea is to get as many small, medium and large pins on your person and/or badge as possible.  Generally, people put stickers on the badge (the goal is to completely cover the badge with stickers so that no one can read your name) and pins (small tie clasp sort of pins, mostly) on ribbons attached to the badge.  The pins usually identify the city that you’re from.  Cable Cars for San Francisco, oil derricks for Houston, volcanoes for Tokyo, pineapples for Hawaii, you get the picture.  By using the ribbon approach, you can manage to have a good 12” of solid metal dangling from your shirt pocket, or from an elastic “string” around your neck. 

This affords an infinite variety of opportunities to let your pins fall into your food at meals.  This applies especially for women as men are more accustomed to having a silly thing hanging around their neck and have acquired the habit of holding onto the thing as they sit down to eat.  One man even fastened all of his pins onto his tie, thus killing two birds with one stone (as well as killing the tie). 

Those of us from the “host” chapter were also given a special pin which read:  “Put Your ARMA Round Me”  The idea was that, as locals, we could be useful to out-of-towners and this would help to identify us to them.  There were two problems with this:  1)  I would not advise walking around South of Market, especially in the dark, wearing a badge that says “Put your arm around me”.  2)  Veteran pin collectors immediately started trading for the ARMA round me pins and they became a very “hot” item.  One guy by the name of Mike, from New Jersey, who appears to be on his way to getting into the Guinness World Book of Records for pins (he has a vest covered in them and even attempts to arrange them by “themes”), had a “local” pin before lunch time Saturday, two days before the Convention started.  He also seems to be a professional ARMA Convention goer, as near as I can tell. 

All of this pin and sticker trading also falls into the category of “Networking”. 

4.  Parties.  And more parties.  And more parties.  One afternoon/evening boasted a reception followed by a reception followed by a party followed by the “real” party.  There was the Awards Banquet, the Canadian Party, the Region VI party, the “Jail House Rock” party (inspired by Alcatras) and, on the one evening that there was no official party, there was the “Non-Party Party”.  This is also “Networking”. 

5.  Vendors exhibits.  This is an opportunity to see examples of the very latest in records keeping technology and, incidentally, to pick up as many free samples and promotional gimmicks as possible.  Also falls into the category of “Networking”.  I got lots of rulers-with-logos and my very own miniature Steelcase Truck. 

6.  Educational Sessions (if there is any time left over).  This, of course, is the “real” reason your company paid $500 plus travel and lodging for you to come.  74 sessions to choose from and some of them were actually full.  At the beginning of each session, the session monitor checked your ticket and gave you a pink evaluation form.  These forms were very important and people accepted them eagerly.  As soon as they were seated, they would turn the sheet over and use it to take notes.  So much for evaluation feedback from the audience. 

During the session (which lasted and hour and 45 minutes – short session – or 3 hours with a break in the middle – long session – the object was to stay awake (remember, these people went to a lot of parties at night), try to look interested and applaud vigorously at the end.  This was to assure the speaker that he/she was brilliant and to let the people in the next meeting room know that you had already been cut loose while they were still stuck in their seats. 

During the last 3 sessions, the monitors also passed out blue evaluation sheets.  Rather than for the single session, these were intended to evaluate the entire convention.  Those who didn’t use them for note-taking usually turned in just one.  Not me.  I filled out and turned in 4.  This is called “stuffing the ballot box”. 

(Speaking of ballots, thank God the election is over.  35 initiatives are about 34 too many.) 

As for the sessions that I actually attended.  Never mind.  The best was “The Significance of Cultural Analysis in Records Management”.  It wins for most ridiculous title. 

 

Love, as always, 

 

Pete

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