Love, As Always, Pete

The Weekly Letters, by A. Pedersen Wood

September 20, 1990

Dear Everyone:

It’s been a long, hard week.  A couple of managers got together (don’t you just hate it when managers talk to each other?  It invariably means more work for us little guys) and decided that CUSA Finance should review all of their boxes in the Records Centers, not just the ones that have come up for destruction review.  Since the canned report that produces these reviews was never designed to do this, we’ve had to do some testing that “Eugene” and I did last week. 

A while back, “Ashley Holtz” and I met with some CUSA Finance people to hammer out the details of this monster review.  “Ashley” pointed out that many people in Finance had already reviewed their boxes, assigning Series to them according to their Retention Schedules.  A Series identifies the type of document (such as Vouchers), how long it should be kept in the office and how long in the Records Center.  When a box arrives at the Records Center, the computer looks at the last date of record in the box, adds the retention period to it and comes up with a Review Date.  When that date arrives, it’s time to destroy the box. 

Unfortunately, this system is fairly recent and many boxes went into the Records Centers (especially “Livermore” and “Lafayette”) before Series were in existence.  In the before time, people used various formulae to compute a Review Date:  Add 5 years to the most recent date of record in the box.  Add 5 years to today’s date.  Add 5 years to your own retirement date (that way, you’ll be gone when the box comes up for review and you won’t have to deal with it).  When all else fails, call the box “Permanent” and it’ll never come up for review.  Consequently, a lot of boxes have unreasonable review dates. 

This is why we need people to review their boxes.  At 360,000 maximum capacity, “Livermore” is the largest Records Center.  And it will be full by the end of the year.  Boxes keep coming in, not enough boxes are being destroyed.  It’s called the “overflowing Bathtub Syndrome”.  Pretty soon, boxes are going to start spilling out onto I-580 and jamming up traffic. 

Why pick on CUSA Finance?  They’re the single largest owner of boxes in “Livermore”.  They’re the accounting department and they produce tons of paper every day.  Ever buy “product” from a Company store?  There’s a piece of paper, probably more than one, with your account number on it and it’s probably sitting in a box in “Livermore”. 

I once did a bar graph to illustrate how many boxes each Operating Company had in “Livermore”.  CUSA Finance stood out like the John Hancock Tower set down in a bunch of bungalows. 

So I’m having to go through the review batches and separate them into boxes that have Series and boxes that don’t; and if they have Series don’t review them; and if they don’t have Series review them even if the Review Date is in the year 2001 and the whole thing is giving me a headache.  It’s also making my feet hurt, since I do a lot of this standing up. 

There’s another reason for them to review all of their records:  Starting January 1, 1991, we’re going to charge owners $0.38 per box per month for storage costs.  (The $0.38 may vary a bit.  I think I overhead the term $0.35 bandied about.)  So, if you had 155,000 boxes in “Livermore” (not counting “Hobby”, “Casper”, “Austin” and “Lafayette”), how much would a year’s worth of storage cost you? 

More than my Christmas budget, that’s for sure. 

As for how we’re going to go about charging all these owners for their boxes, that’s my latest new Project, as of yesterday morning.  I’m going to be representing Records Management on a Project Team with CITC (computer people) and accounting people to build an entirely new charge-back system.  “Alma” and “Ashley” told me about it just before lunch.  Don’t these people realize I can’t even balance my check book?  Still, it’ll look great on my resume. 

“Jeannie” and I decided to get really radical last weekend and not go to a movie.  Instead, I borrowed a video tape from the company Learning Center.  It’s called What You Are Is Where You Were When.  It’s presented by Dr. Morris Massey, who was teaching at the University of Colorado when the film was made in 1975.  It’s never made clear just what Morris taught:  Behavioral Psychology?  Sociology?  Ichthyology? 

Anyway, Morris talked a lot about how your value system is determined by where and when you grew up.  “I’m a bigot,” says Morris.  “Prejudiced as hell.  I value-processed in Waco, Texas.” 

It was at this point that “Jeannie” became hysterical and we had to stop the tape until she could stop laughing and we could hear what Morris had to say.  Plus, it was time to heat up more bagels. 

Some people find Morris “grating”.  They don’t like being told that they’re programmable, like a VCR.  Others find him disturbing, or just plain obnoxious.  “Jeannie” and I find him hilarious and we’re looking forward to borrowing some more of his tapes soon. 

Love, as always, 

 

Pete

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